How to Install and Configure PrintVisor

You create the company profile only once to unite all printers via the Company Profile ID. Once the account is created and other PCs are linked to it, all data will be collected and tracked remotely by PrintVisor. If you haven’t created a company profile yet, go to the Profile tab, and click the Create new profile button.

The Admin Panel is a web dashboard where you can find more summary data on printers, computers, printer statistics, and print activity. Here you’ll see various data on PCs, printers connected to them, users and files which they print, ink levels, logs, and stats.

If you install PrintVisor only on one PC, you’ll be able to get data from printers connected to this PC only. But the true strength of PrintVisor is the ability to monitor many printers connected to multiple PCs in real-time.

With the login (email or Company Profile ID), the PrintVisor administrator can have personal access or grant access to other employees (for example, an office manager). Other employees who do not have access will see the program in the background mode, only as an icon in the Windows tray.

Those who don’t need to watch printers and print statistics should use the program in the background mode. You switch it on either in the Admin Panel or by clicking the Switch to background mode in the Account tab of the interface. In this mode, the standard interface is not available. The program will work in the background (system tray). You will need the administrator’s approval if you want to switch back to the “normal” mode.<

To remove a computer that is already linked to your Company Profile, follow these steps:

1. Go to the Admin Panel, then select Computers;
2. Click on the gear icon next to the name of the computer you want to remove;
3. Select Delete.

The easiest way of getting data from multiple computers and printers is by collecting it on a web server. That’s why we designed a web dashboard where you can see printers’ real-time statuses and other print-related data, even from your smartphone. If you need a solution that works locally without Internet access, please contact us and describe your request.

For security reasons, the document names and user names in the program’s interface and the Admin Panel are partially hidden behind asterisks (*). Serial Numbers (SN) or ID numbers do not relate to those of real printers or users. Therefore, any personal data or information that can identify an individual is not exposed.

It is possible to remove the asterisks by request. If you want to see all file names and it does not violate GDPR regulations or another law in your country that is related to personal data, we can switch off the asterisk symbols and display the full document names. Please contact us, and we may offer you a custom solution if that’s an issue.

The program can be installed manually or automatically via the command line. In addition, auto-updates can be easily switched on in the Admin Panel to avoid distracting the employees.

You can remotely install PrintVisor on multiple PCs from the command line.

With PrintVisor, you can find out the computer from which a specific file was printed and when it was done. You can view Recently printed documents in the printer’s profile (double-click the printer’s name in the PrintVisor application) and in the Admin Panel as well.

Real-time printer status and additional information on each connected device are located on the Printers tab. You can double-click each printer to see its statistics in detail.

PrintVisor communicates with printers to get data from them:

• Every 10 seconds, when the interface’s Printers tab is open.
• Every hour, when PrintVisor is in Background mode or the interface window is minimized.

Usually, the fastest or the closest printer is selected for printing; this is convenient. However, in a large office, this can lead to losses of time. With large print queues, an employee can wait a long time until their document is printed out. Therefore, it is a good idea to evenly distribute the print load on all office printers according to their capabilities. Using PrintVisor, you’ll see which printers are heavily loaded in the Printers tab and the Admin Panel.

Ink or toner supplies may run out at an unexpected time, or prints will fade. If you have many printing devices, keeping track of their supplies is necessary – and PrintVisor can help with it. Printer monitoring not only can optimize consumption and reduce costs but also helps to maintain a smooth workflow in a modern office.